gudang78Privacy Policy

This page describes what we collect when you use gudang78 and how we keep that data protected. We operate an online sportsbook and gaming platform serving users in jurisdictions where local law permits. When you register, deposit, place bets on Liga 1 or Piala AFF, access our live-dealer tables, or withdraw funds via DANA, e-wallet, or bank transfer, you provide us with personal information. We are transparent about how we use it.

Our privacy commitments are simple: we collect only what we need to verify your identity, process your payments, settle your bets, and meet legal obligations. We do not sell your data to third parties for marketing. We do not share your betting history with advertisers. We encrypt sensitive information and limit access to staff who need it for legitimate business purposes.

If you have questions about our privacy practices while using gudang78 from Jakarta, Surabaya, Bandung, or any other location, this page answers the core questions. For specific concerns, contact our support team via the Help section in your account.

What We Collect and Why

We collect information in three categories: identity data, payment data, and activity logs.

Identity data includes your name, email address, phone number, date of birth, and government ID number (from your KTP or passport). We require this information to comply with anti-money-laundering (AML) and Know Your Customer (KYC) regulations. Your identity must be verified before you can withdraw funds or access certain betting markets. We keep this data as long as your account is active and for a defined retention period after you close your account (typically two to seven years, depending on local legal requirements).

Payment data includes bank account details, DANA or e-wallet wallet identifiers, mobile banking references, and transaction history. We do not store your credit card number or e-wallet passwords. When you deposit via local payment virtual account, we receive only the transaction reference and amount—not your banking login credentials. Payment data is held in a secure, encrypted database and is accessed only by our payment processor and our compliance team during withdrawal verification. We never share payment details with marketing partners or third-party advertisers.

Activity logs include every bet you place, every game you launch, your login history, and your IP address. We use this data to detect fraud, investigate disputes, enforce our terms of service, and improve our platform. Activity logs help us identify suspicious patterns—for example, if your account is accessed from multiple countries in a single hour, or if betting patterns suggest collusion with other accounts. We keep activity logs for a minimum of five years for regulatory compliance.

Data categories

Identity: name, email, phone, date of birth, government ID
Payment: bank account, online payment/e-wallet references, transaction history
Activity: bets placed, games accessed, login history, IP address
Optional: profile photo, username preference, communication preferences

We also collect data about your device and browser—your operating system, device type, screen resolution, and browser type. This information helps us optimize our platform for mobile browsers, our dedicated app, and desktop access. We do not use this data to profile you or sell it to advertisers.

How We Use Your Data and Who We Share It With

Our gudang78 platform uses your data for the following purposes:

Account verification: We use your identity data to confirm you are who you claim to be and that you meet age and jurisdictional requirements.
Payment processing: We share payment data with our payment processors (banks, e-wallet operators, QRIS networks) to complete deposits and withdrawals.
Fraud detection: We analyze activity logs to detect suspicious behavior, unauthorized access, and collusion between accounts.
Legal compliance: We provide data to regulators, tax authorities, and law enforcement when required by legal process (subpoena, court order, or local legislation).
Platform improvement: We use anonymized data to improve game performance, payment speed, and user interface.
Customer support: Our support team accesses your account history to investigate disputes and resolve complaints.

We do not use your data for marketing purposes unless you explicitly opt in. We do not sell your name, email, or betting history to third parties. We do not build advertising profiles based on your sportsbook activity. If you unsubscribe from our email communications, we respect that choice immediately.

We at gudang78 keep your data protected through encryption, access controls, and regular security audits. Your personal information is not our asset to monetize—it is your asset to control.

gudang78 privacy commitment

Third-party processors who may access your data include:

Payment processors: e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment networks—these entities process your deposits and withdrawals.
Identity verification services: We use licensed KYC providers to validate your government ID and check for sanctions lists.
Cloud infrastructure providers: Our servers may sit outside your jurisdiction (typically in Southeast Asia or Europe); your data is encrypted in transit and at rest.
Anti-fraud services: We share anonymized activity patterns with fraud-detection networks to improve our security posture.
Legal and regulatory bodies: Tax authorities, anti-money-laundering agencies, and law enforcement when required by law.

We do not share your data with sports leagues, betting syndicates, or betting exchanges. Your privacy with us does not extend to Liga 1, Piala AFF, or any external entity. We maintain our own independent record of your bets and settle them according to our terms, not league authority.

Your Rights and Data Subject Requests

Depending on your jurisdiction, you may have the right to:

Access your data: Request a copy of all personal information we hold about you.
Correct inaccuracies: Update your name, email, phone, or other details if they are wrong.
Request deletion: Ask us to delete your data, subject to legal retention obligations. We may refuse if you have an active dispute or pending withdrawal.
Port your data: Request that we transfer your data to another service, where technically feasible.
Object to processing: Opt out of certain data uses (e.g., marketing email, activity analysis) without affecting your account.

To exercise any of these rights, contact us via the Help section in your account or email our privacy team. We will respond within 30 days and explain any limitations on your request.

Cookies and Tracking

We use cookies to maintain your session, remember your preferences, and detect fraud. Cookies are small text files stored on your device. When you log into gudang78, we set a session cookie that lets you navigate our platform without re-entering your password on every page. We also use analytics cookies to count page views and measure which features are used most; these cookies are anonymized and do not identify you personally.

We do not use cookies to track you across other websites or to build advertising profiles. If you disable cookies in your browser, some gudang78 features (login, bet placement, account settings) may not work correctly.

Data Security and Encryption

We encrypt your data in transit (using TLS/SSL) and at rest (using AES-256 or equivalent). Our servers use firewalls, intrusion detection, and regular security audits. We limit staff access to your data on a need-to-know basis and require multi-factor authentication for administrative accounts.

No security system is perfect. If we discover a data breach, we will notify you and relevant authorities without unreasonable delay and explain what we are doing to remedy the situation.

International Data Transfers and Jurisdiction

Our gudang78 infrastructure may store data in multiple countries. When we transfer your data across borders (e.g., from Jakarta to a server in Singapore or Europe), we encrypt it and ensure the receiving country has adequate data-protection laws. We comply with local data residency rules if your jurisdiction requires data to stay within national borders.

This privacy policy is governed by the laws applicable to our operations. If you have a dispute about data handling, you may contact our privacy team or (if applicable in your jurisdiction) a local data-protection authority.

Contact gudang78

If you have questions about our privacy practices on gudang78, contact us via the Help section in your account. We also welcome inquiries about data-subject rights, cookies, or security concerns. We aim to respond to all privacy inquiries within 14 business days.

This privacy policy was last updated in May 2026 and may be updated periodically as our practices evolve or local laws change. We will notify you of material changes via email.